Privacy Policy

Effective Date: October 2025

1. Introduction

THNX US Inc. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you visit our websites (including thnx.us and thnxcleaning.com) or engage with our IT-outsourcing and software-development services.

By accessing or using our websites and services, you agree to this Privacy Policy.

2. Information We Collect

1. Information You Provide to Us
   • Full name, email address, phone number, and company details
   • Account registration data and login credentials
   • Billing and payment information
   • Project details and communications with our team
2. Automatically Collected Information
   • IP address, browser type, device ID, operating system
   • Pages visited, session duration, referring URLs
   • Cookies, pixels, and analytics identifiers
3. Information from Third Parties
   • Payment processors (e.g., Stripe, PayPal)
   • Professional networks (Upwork, LinkedIn)
   • Public databases and marketing partners

3. Use of Information

We use your data to:

• Deliver and improve our services and client support
• Process payments and manage project workflows
• Send transactional and marketing communications (with consent)
• Maintain security, fraud prevention, and regulatory compliance

4. Legal Bases for Processing (GDPR Compliance)

• Contractual necessity – to perform our services
• Legitimate interest – to improve operations and protect our platform
• Consent – for optional marketing and analytics
• Legal obligation – to comply with laws and tax requirements

5. Information Sharing

We share data only as necessary:

• With trusted service providers (hosting, analytics, communication, payment)
• With our subcontractors and developers bound by NDA
• With regulators or law enforcement when legally required
• During corporate transactions (merger, acquisition, asset transfer)

We do not sell personal information to third parties.

6. Data Retention

Data is retained only as long as required to fulfil business or legal purposes.

When no longer needed, it is securely deleted or anonymized.

7. Data Security

We use industry-standard measures:

• Encryption (SSL/TLS)
• Secure servers and restricted access controls
• Regular security audits and staff training

Despite these measures, no system is 100 % secure; you use our services at your own risk.

8. Your Rights

Depending on your location, you may request to:

• Access, rectify, or delete your data
• Withdraw consent for marketing
• Receive a copy of your data (portability)
• File a complaint with a data-protection authority

Contact us to exercise these rights: [email protected]

9. Cookies and Tracking

We use cookies and similar technologies for:

• Website functionality
• Analytics (Google Analytics, Meta Pixel, Hotjar)
• Advertising and remarketing

You may disable cookies in your browser settings, though this may limit functionality.

10. International Data Transfers

Your data may be processed in the United States and other jurisdictions where our partners operate.

By using our services, you consent to these transfers.

11. Children’s Privacy

Our services are intended for users 18 and older.

We do not knowingly collect data from minors.

If you believe a minor has provided information, please contact us for removal.

12. Changes to This Policy

We may update this Policy periodically. Revisions will be posted on our websites with the new effective date. Your continued use constitutes acceptance of any updates.

13. Contact Us

THNX US Inc.
593 Bay Street, Staten Island, NY 10304, United States
Email: [email protected]